Contact & Customer Support Policy

WOWOOOCART CONTACT & CUSTOMER SUPPORT POLICY

Effective Date: 2 September 2026
Last Updated: 2 September 2026

WOWOOOCART is committed to providing customers and sellers with accessible support for marketplace-related queries, orders and complaints.

1. Customer Support

Customers may contact WOWOOOCART for assistance relating to:

Orders and order status
Delivery and tracking
Returns, replacement and refunds
Payments and payment-related issues
Seller or product-related concerns
Account-related issues
Other WOWOOOCART marketplace services

Email: support@wowooocart.com
Phone: +91 7453036367

2. Information Required

To help us respond efficiently, users may be asked to provide their Order ID, registered contact details and relevant information or supporting documents relating to the issue.

3. Seller Support

Registered sellers may contact WOWOOOCART regarding orders, settlements, commissions, logistics, account issues, product listings and other seller-related matters through the available seller support channels.

4. Response

WOWOOOCART will make reasonable efforts to respond to support requests within an appropriate timeframe depending on the nature and complexity of the matter.

Some matters may require coordination with sellers, logistics partners, payment providers or other third parties and may therefore require additional time.

5. Policy Compliance

Support requests will be handled in accordance with the applicable WOWOOOCART Terms & Conditions, Privacy Policy, Shipping & Delivery Policy, Returns, Replacement & Refund Policy and other applicable policies.

Nothing in this Policy limits any rights or remedies available under applicable law.

WOWOOOCART
Operated by Shree Shyama Shyam Industries India
Email: support@wowooocart.com
Phone: +91 7453036367